Back Office Solution Group (BOSG)
Will provide robust support to your business. Our well-trained professionals are capable of completing data entry for large volumes of products, within a short turnaround time. By employing our cost-effective services, you will be provided with timely and accurate offshore data processing services as an assortment of data entries.
Data Entry (Manual)
Even in the age of automation, a requirement sometimes crops up for manual data entry, particularly for printed, unstructured, or handwritten documents. Manual data entry also becomes important when data has to be entered into the software. Outsourcing this task will have a positive impact on the business.
Our methodology is unique
Our professional staff will learn the methodology from the client to offer offshore services. The client will never feel the difference in an outsourced operation.
Recruitment
Having a long experience in the field gives us the ability to recruit highly competent employees with client-specified employee profiles.
Training
Additionally, we also uphold a “train the trainer” approach for our services, meaning that while we familiarize ourselves with the specifics of your particular business, we will also prepare a special trainer who is responsible for all future training, leaving you free to focus on your business while we take care of your business.
Invoice Processing/ Bookkeeping
Significant pressure will be taken off the accounting team when data entry from invoices and purchase orders (in any digital format).We promise confidentiality, data security, risk management, governance, and improved efficiency in invoice processing outsourcing.
System adaptability
While we have the means and experience to analyze our client’s business processes and recommend platforms that best suit their needs, all our services can also be adapted to incorporate the use of any platform or software used by our clients.
Customer Service
We provide great customer support by talking directly with our customers and developing a deep understanding of what our client wants.
Communicating with our customers mainly on the telephone, but through a variety of different mediums, based on our customer’s needs, whether that be through calls, social media platforms, email, or in-app chat. Understanding and Identifying customers’ problems and helping to figure out what steps we can take to support them.